1. What is privacy policy?

Privacy policy is a statement or a legal document that discloses some or all of the ways a party gathers, uses, discloses and manages a customer or client's data.

2. Our Privacy policy

The privacy of our users is important to us. We know you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy ("Privacy Policy").

Please note that this Privacy Policy will be agreed between You and the Justbet.co.ke Website.

3. Site Ownership, Operation and Production

www.justbet.co.ke  is owned and operated by Raia Multimedia Ltd. A legal entity registered in Kenya on September 2011.

4. What information do we collect?

We collect your phone number, your email address, and your two names and are linked to your username at the time of registration at www.justbet.co.ke.

We consider information that may be used to identify an individual, including, but not limited to, first and last name, email address, phone number or other contact information to be Personal Information. You may be asked to provide Personal Information when You use Our website, register for an account or to use the Services.  This information is held by us on servers based in Kenya and elsewhere from time to time. We do not collect information that personally identifies individuals except when individuals knowingly provide such specific information on a voluntary basis. We however from time to time ask you to provide additional information like your location, age, profession and your certain preferences. You can choose not to provide certain information; however, such choice may restrict your ability to take advantage of many of our products and services.

5. Means of collecting and processing data

We may automatically collect certain data as discussed above and receive Personal Information about You where You provide such information through the Services or other communications and interactions with Us. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, We may engage the services of third-party service providers to provide technical support, process Your online transactions and maintain Your Account. We will have access to any information You provide to such vendors, service providers and third-party e-commerce services, and We will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the Group in accordance with this Privacy Policy. We take steps to ensure that Our arrangements with third-party service providers and online vendors protect Your privacy.

6. What do we use your information for?

We use the Personal Information We collect from You to deliver Our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of Your online transactions, to assist Your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. Your Personal Information may also be used by Us to provide You with promotional offers and information regarding Our products and services and in order for Us to better provide a range of products and services and improved customer service. From time-to-time, We may request information from You via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, You have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from Us, You consent to use of Your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless You have elected not to receive promotional information, We may also use Your Personal Information (including Your email address and phone number) to provide You with information regarding Our products, services and promotions, including other gaming products and products and services from third parties carefully selected by Us.

7. Certain excluded disclosures

We may disclose Your Personal Information if required to do so by law, or if We believe in good faith that such action is necessary to: (1) comply with any legal process served on Us, any of Our sites or the Services or in circumstances where We are under a substantially similar legal obligation; (2) protect and defend Our rights or property; or (3) act to protect the personal safety of users of the Services or the public. If, in Our sole determination, You are found to have cheated or attempted to defraud Us, the Group, or any other user of the Services in any way including but not limited to game manipulation or payment fraud, or if We suspect You of fraudulent payment, including use of stolen Mobile number, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), We reserve the right to share this information (together with Your identity) with other online gaming sites, banks, mobile network companies, and appropriate agencies. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

8. How do we protect your information?

We and our partners (service providers and affiliates companies) have security measures in place to attempt to protect against the loss, misuses, and alteration of your user data under our control. In all cases, the information is retained in secured facilities and protected from unauthorized access. Only authorized employees who have a need to know your information for the purposes described in this Privacy Policy have access to the information you choose to provide to us. While we cannot guarantee that loss, misuse, or alteration of the data will not occur, we make every effort to prevent such unfortunate occurrences. However, we advice you take extra precaution of your account by regularly changing your password to avoid unauthorized access to your account.

9. Do we use cookies?

No.

10. Do we share your information with any third party?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

11. External Links

Be aware that we have links that take you to other sites that may collect personally identifiable information about you. We hope that all third parties involved adhere to our policies regarding the privacy of our users. However, this Privacy Policy does not cover third party data collection practices and we do not assume any responsibility for the actions of third parties.

12. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

13. Changes to our Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time and for any reason. Please check this Privacy policy periodically for changes. Your continued use of this site following the posting of changes to this Privacy Policy will be deemed to be acceptance by you of those changes.

14. I want to opt out of your promotional material?

You may 'opt out' of receiving any promotional communications either by choosing to opt out where such option is made available on Our sites or the Services or in an email You receive from Us, or at any time by sending an email, or by writing to Us at Customer Service. In addition, You may contact Us at this address if You: 1) want to confirm the accuracy of the Personal Information We have collected about You; 2) would like to update Your Personal Information; and/or 3) have any complaint regarding Our use of Your Personal Information. If requested, We will (a) update any information You have provided to Us, provided that You provide evidence as We may reasonably require for such changes, or (b) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent Us from retaining Your Personal Information where We are required to do so by law.

You can write an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send SMS to 0722585277 expressing to opt out of our promotional material sent to your email or your mobile phone.

15. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

JustBet.co.ke

C/O

Raia Multimedia Ltd.

P.O. Box 20096 - 00200

Nairobi.

Kenya

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it